February/March 2008

Client talk
Coping with labour pains
Corporate end-users voice their opinions on the following questions:
1.        What worries you the most about the manpower crunch in many Asian MICE destinations?
2.        Are you starting to feel its impact?
3.        What advice do you have for MICE players coping with this problem?
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Human resources
Too few good men
South-east Asia’s tourism manpower is under siege. Trained, bilingual staff in the Philippines, Malaysia and Singapore are being poached left, right and centre. TTGmice examines the severity of the crunch, its potential impact on the MICE service delivery, and the solutions.
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The immediate labour needs
 
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Hong Kong calls for proper MICE training
A lack of it is resulting in no new blood in the industry, which is facing stiffer competition. Prudence Lui reports.
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How MICE can be an agent of change
The term manpower crunch may mean different things to different people.
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Solutions
Singapore - Building tourism talent
o address manpower demand, the Singapore Ministry of Manpower, Singapore Tourism Board and Singapore Workforce Development Agency (WDA) launched a Tourism Talent Plan in October 2007.
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Malaysia - Action everywhere
The Malaysia Association of Convention & Exhibition Organisers & Suppliers (MACEOS) will produce a syllabus for certificate, diploma and degree courses this first quarter to meet the needs of the MICE industry and send it to the Higher Education Ministry for accreditation.
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Thailand - ‘Change the curriculum’
Thai universities offering MICE programmes have yet to get their curriculum right, say the country’s MICE players.
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